Terms of Service

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Order Confirmation    

A confirmation of your order will be sent via email after the checkout process is complete.    


Delivery   

Orders will be dispatched within 2 working days after receipt of payment by Portuguese Post (CTT). If you live in Portugal or other European country you can choose between regular mail (without tracking number) or registered mail with tracking number. If you live outside Europe your order will be sent by registered mail with tracking number. This tracking number will be provided to you via email.

Delivery times usually do not exceed one week (Europe) or two (rest of the world).   

Please be aware that regular mail does not allow you to track your parcel.    


Shipping Costs   

Shipping costs are calculated according to the kind of shipping (regular mail or registered mail), the value of the order and the destination country.  

   Portugal  

free shipping on regular mail | 1.45€ priority mail | 4€ registered mail      

   Europe   

1-99.99€: 4€ regular mail | 6€ registered mail       

100-200€: 6€ regular mail | 9€ registered mail   

+200€: free by registered mail    

   Rest of the World   

Always by registered mail with tracking number:   

1-149.99€: 7.5€   

150-349.99€: 10€   

350-499.99€: 20€  

500-750€: 25€   

+750€: 35€  

Please be aware that regular mail is uninsured and that it does not allow you to track your parcel. We cannot accept any responsibility when you choose shipping by regular mail.   

Please be aware that international mail is registered but uninsured. Please realize that once the parcel is posted to the address you gave us, you are accountable for tracking the parcel using the data we send you in the delivery confirmation email, or for contacting your local post office for further information on the delivery. We cannot accept any responsibility for delays in delivery, problems with tracking systems or items delayed in customs inspections.


Prices

All prices include VAT at current legal rate (Portugal) and exclude delivery charges. 

For orders outside the European Union, custom taxes, import duties and/or additional taxes may be charged at arrival at the destination country. When placing an order, you accept the responsibility for all required declarations and payments to your local authorities.  

    

Payment

Payment can be done through Paypal, credit card or by bank transfer. Payments will only be considered effective upon receipt of payment confirmation in case of Paypal or credit cards, and upon receipt of the money at our bank account in case of bank transfer. In case of bank transfer, please send a proof of payment as soon as possible to accelerate the delivery process. Please be aware that if no payment has been received within 3 days following date of invoice the order will be cancelled.   

    

Out of Stock Items

In the event of a rupture of stock we will notify you via email and we will refund the respective value.    

   

Sizing

We use the size information provided by each brand. You should be aware that clothing sizes may vary between different brands. If you are unsure of fit and would like measurements for a specific garment, please email us. We'll be delighted to help you. 

   

Data Privacy

We guarantee the confidentiality of the data obtained through our online shop. The shop does not disclose, sell or lease your data to third parties. At any time you can ask us to correct any factual errors, to update your details or to delete your data.    

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